Your trust matters to us. That is why we protect your information and use it responsibly, while continuing to deliver the excellent services you expect from Pacific Express Line.The types of personal information we may obtain include:-
Individual and business contact information (such as name, company name, physical address, email address and telephone or fax number)
Shipping information (such as (i) shipping-related contact details like the sender's, and consignee's and/or neighbour's name, physical address, email address and telephone number, (ii) signature for proof of delivery and (iii) information given to us that helps us access locations to which we provide service) and information provided to us regarding the content of certain shipments, but only to the extent an identifiable person can be linked to such content.
How We Use The Information We Obtain
Pick up, deliver and track shipments
Provide products and services you request (such as logistics, supply chain management, customs clearance and brokerage services, and financial services)
Process and collect payments
Provide customer support and respond to and communicate with you about your requests, questions and comments
Send you tracking updates and help you select convenient delivery options
Offer you products and services we believe may interest you
Communicate about, and administer your participation in, special events, programmers, surveys, contests, prize draws and other offers or promotions
Process claims we receive in connection with our services
We will retain your Personal Data no longer than necessary for the purpose(s) for which we process your Personal Data. After the retention period we will delete or anonymize your Personal Data
